Culturally Sensitive Care at NYU Langone Hospital—Brooklyn
At NYU Langone Hospital—Brooklyn, we strive to ensure that everyone’s healthcare needs are met, regardless of the language they speak, cultural or religious beliefs, or ethnic heritage.
Interpretation and Translation Services
Many of our doctors, nurses, social workers, and support staff are bilingual and speak Arabic, Chinese, Russian, and Spanish. Onsite interpretation services are provided by our certified medical interpreters. We also provide access to MARTTI, a 24-hour video and audio translation service that connects you with interpreters in more than 200 languages.
Translated medical forms and documents are also available in Spanish, Chinese, Russian, and Arabic. Other translations are available upon request.
During the Hospital Stay
While receiving treatment in the hospital, modesty gowns are available upon request. Patients may also request a room in our specially decorated and designed Chinese inpatient unit. For patient meals, we provide Chinese, Halal, and Glatt Kosher selections upon request. During the holy month of Ramadan, we can adjust meal schedules for people of the Muslim faith. Our Bikur Cholim Yad Yaakov Room is stocked with Kosher snacks available to patients, families, and their guests.
Chinese and Arabic physician directories are available upon request.
We strive to provide equitable care for members of the lesbian, gay, bisexual, transgender, queer, or questioning (LGBTQ+) community and their families.
We provide spiritual, religious, and chaplaincy services and have a chapel for people of all faiths, a masjid for those who practice Islam, and a prayer room for those of the Jewish faith. During Shabbos, we have a specially designated elevator, provide provisions, and can offer separate overnight accommodations for men and women who are visiting a family member in the hospital. We also have an Imam on-call upon request.
NYU Langone Hospital—Brooklyn has a team of community liaisons who serve the Arab, Chinese, and Orthodox Jewish communities. Our community liaisons act as patient representatives and communicate with patients and families in their preferred language. We can also coordinate community events, workshops, health fairs, and other events.
The community liaisons at NYU Langone Hospital—Brooklyn can be contacted directly by phone or email:
- Eiman Gheith, Arabic community liaison, may be reached at 718-630-6919 or firstname.lastname@example.org.
- Tracy Luo, Chinese community liaison, may be reached at 718-630-6488 or email@example.com.
- Rabbi Meyer Leifer, orthodox Jewish community liaison, may be reached at 718-630-7381 or firstname.lastname@example.org.
For any other questions or issues related to cultural or ethnic services, please contact Cultural Competence at NYU Langone Hospital—Brooklyn by calling 718-630-7236.