Prescription Refills & Pharmacist Questions

You can contact NYU Langone's Retail Pharmacy anytime using our online form. Request a refill or ask the pharmacist a question about your current prescription or over-the-counter (OTC) medications. This service is available to current pharmacy customers only.

Prescription Refills

If you've already had a prescription filled at the NYU Langone Retail Pharmacy, you can submit a refill request online. Generally, orders are ready within one business day. Requests made after 5:00PM on Friday will be ready for pickup at 11:00AM the following Monday.

Use our online prescription refill request form.

Ask the Pharmacist

Have a question for the pharmacist about your prescription or OTC medications? Pharmacy customers are invited to submit their questions below. We ask that you keep your questions as brief as possible.

We will respond to your inquiry within 48 hours.