Florida Price Transparency Requirements for Ambulatory Surgery Centers
Florida law requires that an ambulatory surgery center post on its website a consumer-friendly list of standard charges for at least 300 shoppable healthcare services, or if a facility provides fewer than 300 distinct shoppable healthcare services, the standard charges for each service it provides. A copy of this facility’s standard charges for shoppable services is linked below.
The Florida Agency for Healthcare Administration launched Florida Health Price Finder, a healthcare transparency tool for consumers. The website allows consumers and caregivers to look up the average amounts paid by Florida insurance plans for a specific service, giving them a better estimate of their total out-of-pocket expenses. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and actual costs will be based on services actually provided to the patient. The average amounts paid by insurance plans are based on billions of lines of claims data from three Florida health plans.
Personalized Estimates for Insured Patients and Insurance Participation
Patients and prospective patients have the right to request a personalized estimate of the anticipated charges for healthcare services provided at our center. To request a personalized estimate, please contact our Customer Service Department at 800-237-6977. Our team can assist you with obtaining an estimate based on the services you are scheduled to receive.
Please be aware that healthcare practitioners who provide services during your procedure may have different billing practices and insurance participation arrangements than our center. You can check individual physician participation by searching for a doctor.
Good Faith Estimates
If you are uninsured, or you are choosing not to use your insurance, you may receive a Good Faith Estimate (GFE) of your NYU Langone Health Ambulatory Surgery Center (ASC) bill or your physician services bill. The estimate will include items and services that are reasonably anticipated to be provided to you. Actual items, services, or charges may differ from an estimate. It is not a guarantee of what your final responsibility, or cost, will be, for the following reasons:
- We do not know the exact type and extent of service that you may need.
- Time spent in surgery, recovery, or with your doctor; specific equipment, supplies and medications required; and/or additional tests required may be different.
- Unusual special care or unexpected conditions or complications may arise.
- There may be additional services that the facility and/or your provider recommend as part of the course of care for your condition. These services may not be included in this estimate, would need to be requested separately, and would be part of a separate estimate once the services are scheduled.
If you are choosing not to use your insurance, please also inquire about our nondisclosure policy at the time you are requesting the estimate.
If you would like to request a GFE you may contact us via MyChart or by calling us:
- NYU Langone Health Ambulatory Surgery Center (for your facility bill): 800-237-6977
- NYU Grossman School of Medicine Faculty Group Practice (for your physician services bill): 877-648-2964
Laboratory testing and pathology services may be provided by Quest Diagnostics. Please see below for additional information.
- For estimates, visit: https://patient.questdiagnostics.com/estimate
- For insurance participation, visit: https://www.questdiagnostics.com/patients/billing-insurance/insurance
Financial Assistance and Charity Care
NYU Langone recognizes that there are times when patients in need of care will have difficulty paying for the services provided. You can learn more by reviewing the Florida Financial Hardship and Charity Care Policy.
Speak with a financial counselor for free and confidential assistance by calling 888-279-1364, available Monday through Friday, 8:00 a.m. to 5:00 p.m.
Collections Procedures
NYU Langone Health is committed to providing exceptional care and clear, respectful communication about billing. Our Collection Procedures help patients understand their financial responsibilities, navigate the billing process, and access available support when needed.