Guest Services

While you or a loved one receive care at NYU Langone, our guest services team is available to make your visit as comfortable and convenient as possible. Whether you need assistance navigating the surrounding neighborhoods or our facilities, or need to find an NYU Langone doctor’s office, we can help.

Tisch Hospital Information Desk

The guest services team can assist you with the following:

  • information about services available at NYU Langone
  • directions and assistance finding your way throughout NYU Langone
  • car service reservations and help with other transportation needs, such as valet parking and parking garage options, as well as mass transit information and directions
  • hotel and restaurant reservations
  • notary public services
  • beautician services for inpatients
  • sightseeing and special event information including museums, theaters, art, and music in New York City

At NYU Langone’s Tisch Hospital, please visit us at the information desk located in the lobby. For guest services at Tisch Hospital, you may call 646-501-0789 or email

At NYU Langone Orthopedic Hospital, you may call 212-598-6336.

At NYU Langone Hospital—Brooklyn, please visit our information desk located on the second floor main lobby or contact us at 718-630-7000.