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Ask a Patient Education Librarian

At NYU Langone, we understand how important it is for people to have accurate, high-quality health information about medical conditions, medications, and procedures. Our health information specialists, also called patient education librarians, can provide you with reliable information to help you start conversations with doctors and loved ones about your medical concerns.

Our health information specialists answer questions from current and former NYU Langone patients, family members, and caregivers as well as potential patients. Though we can’t answer specific questions about your medical condition or symptoms, we can help with general questions such as “What is diabetes?” or “Where can I learn more about heart disease?”

We reply to your questions with an email that includes links to easy-to-understand, accurate information, as well as helpful community resources. When needed, we can help you learn more about NYU Langone doctors and their areas of specialty.

To ask a health-related question, please use our online form or call us at 646-754-5444. We will respond to your request within four business days.

Our Health Information Specialist

Sallie Willcox, MLS, received her degree from Long Island University in 1999. Since then, she has worked at NYU Langone in the field of patient education and consumer health, providing information to patients, families, and caregivers. Ms. Willcox also works to enhance the efforts of clinicians and others who educate patients, and she serves on several committees in support of health literacy.