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Eligibility Requirements for Virtual Urgent Care

    Before scheduling a Virtual Urgent Care video visit, please confirm the following:

  • If this is a medical or psychiatric emergency, please call 911 or visit the nearest emergency care location.

  • Our doctors are licensed to practice medicine in the above states. The patient must be physically located within one of those states at the time of treatment. For pediatric visits, both the parent or legal guardian and child must physically be in the same place in one of these states at the time of the visit.

  • Your insurance plan may cover the cost of a Virtual Urgent Care visit for you or your child. If your insurance plan is not accepted or you do not want a claim submitted to your insurance carrier, the charge for a visit may be up to $126, plus any additional fees for other services provided.

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