NYU Langone Health has received the global Healthcare Information and Management Systems Society (HIMSS) Enterprise Nicholas E. Davies Award of Excellence for healthcare technology innovations that improve patient outcomes. Since 1994, this award has represented the highest level of achievement for health information technology (IT) excellence. Areas of assessment include best practice adherence, workflow design, patient engagement, and implementation strategies.
“At NYU Langone Health, we view technology as a critical element in connecting our patients and providers, and transforming care,” says Nader Mherabi, senior vice president and vice dean, chief information officer at NYU Langone Health. “Our goal has always been to create a seamless patient experience across the institution’s complex network of facilities and locations, and securely manage volumes of health records. We’re proud that the hard work we’ve put towards improving patient care has been recognized through this prestigious award.”
Health IT has been foundational to NYU Langone’s success. NYU Langone is the first and only health system in New York State to achieve inpatient and outpatient “Stage 7” electronic medical record adoption status recognized by HIMSS Analytics, which represents the highest level of electronic health record implementation and data analytics to improve care, as measured by the Electronic Medical Record Adoption Model.
“In awarding NYU Langone Health Stage 7 and the 2017 Enterprise Davies Award, HIMSS has recognized our commitment to leveraging health IT and clinical informatics to simultaneously enhance the digital patient experience and promote the highest quality and value-based care,” says Paul Testa, MD, vice president and chief medical information officer.
Clinical, IT, and operational leaders from NYU Langone presented case studies demonstrating the institution’s strategic use of health IT to improve patient outcomes. Specifically, NYU Langone showcased the value-based management (VBM) program, paperless registration, and the Total Joint Replacement–Bundled Payment Care Initiative.
- The VBM program implemented electronic clinical pathways and technology to support best practice ordering of blood products, laboratory tests, and certain medications. These initiatives simultaneously improved patient care and reduced unnecessary testing and treatment.
- In the paperless registration project, the institution converted registration paperwork to documents that a patient could review and sign electronically on a tablet. This change reduced the time it took for patients to check in to appointments and costs related to purchasing paper, printing, and scanning.
- The Total Joint Replacement–Bundled Payment Care Initiative uses IT systems to help in coordinating a patient’s care before, during, and after elective surgery to replace knee and hip joints. Technology helped care coordinators follow their patients, communicate with them, and identify unique patient care needs, allowing more patients to go home following surgery rather than to an inpatient rehabilitation facility. In addition, fewer patients have had to be readmitted to the hospital for complications following surgery.
“Serving a diverse patient population across a complex environment, NYU Langone Health successfully leverages health IT to standardize clinical care and enable improved patient access,” says Jonathan French, senior director of quality and patient safety and Davies program director with HIMSS. “Through their use of technology, NYU Langone has significantly improved the quality and patient safety outcomes for their patients. HIMSS is proud to recognize NYU Langone as a 2017 Enterprise Davies Award winner.”
HIMSS leads efforts to optimize health engagements and care outcomes using IT. HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research, and media services around the world. Founded in 1961, HIMSS encompasses more than 68,000 individuals, of which more than two-thirds work in healthcare provider, governmental, and not-for-profit organizations across the globe, plus over 630 corporations and 450 not-for-profit partner organizations that share this cause.