We thank you for making the time to visit with your loved one at NYU Langone. We know that a patient who is comforted and emotionally supported experiences less stress and tends to heal faster.
To ensure patient comfort and safety, we ask that visitors respect our guest policy.
Who Can Visit
Friends and family are welcome, though we ask that out of respect for our patients, you limit visitors to two per patient when possible. Children may visit as well, but those under the age of 16 should be supervised by another visiting adult.
For the health of our patients, we ask anyone who is not feeling well to call their loved one, rather than visit, to limit the spread of illness. Our nurses have the discretion to turn away visitors who are unwell.
NYU Langone does not restrict, limit, or deny visitation privileges based on age, race, ethnicity, language, national origin, socioeconomic status, mental or physical disability, religion, sex, sexual orientation, or gender identity or expression.
When You Can Visit
NYU Langone has a 24/7 visitor policy, meaning you can see your loved one any time, day or night. At NYU Langone’s Tisch Hospital, the best hours to visit for our patients’ comfort are 10:00AM to 8:00PM. At NYU Langone’s Hospital for Joint Diseases, recommended visiting hours are 10:00AM to 10:00PM.
Be aware that there may be times when the length of a visit is limited, or visitors are restricted, based on the health and best interests of a patient. When this happens, it is at the discretion of the doctor. Patients are also allowed to restrict visitors.
What You Can Bring
Balloons are not permitted in the hospital for safety reasons. Flowers and live plants are not allowed on some units, so please ask the nursing staff before bringing such gifts. You may bring food to a loved one, provided that he or she has not been placed on a special diet.
Laptops and other electronic devices are permitted, but please be aware that NYU Langone is not responsible for loss or damage.
When You Arrive
If you know your loved one’s room number, you can go directly there during the daytime. If not, you can stop at the patient information desk in the hospital lobby and someone can direct you.
If you arrive between 9:00PM and 6:00AM at Tisch Hospital, you must use the main hospital entrance at 550 First Avenue. At Hospital for Joint Diseases, you should also use the main entrance. All nighttime visitors are screened by security.
Guests may spend the night with the approval of both the patient and the nursing staff. At Tisch Hospital, you will be given a special identification band allowing you access to the hospital during overnight hours. At the Hospital for Joint Diseases, you will be issued a security sticker.
During Your Visit
We ask guests to keep their voices low during visits so as not to bother other patients. You should also be considerate of your loved one’s personal preferences—he or she may like short visits, for example, or ask to have a day without guests. Patients know best how much social interaction they need while recovering.
If you will be caring for your loved one after he or she returns home, use your visits to observe how our nurses care for the patient and ask questions. This can help you feel more secure and confident after your loved one is released from the hospital.
Be respectful of the nurses and doctors, as well as your loved one, who may want privacy when being seen by the medical team.
Please be mindful that all NYU Langone Medical Center campuses, buildings, and exterior spaces are tobacco-free, including electronic cigarettes (e-cigarettes) and all other smoking devices. Smoking or the use of smoking devices is not permitted anywhere at NYU Langone.
Most of all, consider the needs of the patient. People who are hospitalized need to rest in a relaxed environment. Whatever you can do to encourage your loved one’s recovery may allow him or her to return home quicker.