Fertility Center Treatment Updates Due to COVID-19
The NYU Langone Fertility Center continues to monitor developments regarding COVID-19. Our goal is to maintain a safe environment for the health and safety of our patients and staff. Currently, all staff and patients are required to wear disposable surgical masks while on-site. Cloth masks, masks with vents, or masks that do not fit snugly to the face are not permitted. If you are not wearing a proper mask, one will be provided for you.
We are using all guidance available from the American Society for Reproductive Medicine (ASRM), American College of Obstetrics and Gynecology (ACOG), U.S. Centers for Disease Control and Prevention (CDC), New York State Department of Health, and NYU Langone Health. This information is subject to change based on developing conditions.
Fertility Treatment Cycle Updates
The Fertility Center is performing all treatment cycles, including the following:
- in vitro fertilization (IVF) for embryo creation, including options to freeze all embryos or for preimplantation genetic screening (PGS)
- egg freezing
- oocyte thaw for embryo creation
- frozen donor egg for embryo creation
- intrauterine insemination (IUI)
- frozen embryo transfers
If you have not yet spoken to your coordinator, and if you wish to initiate your cycle, please contact them at their direct number or call us at 212-263-8990.
Our team reviews your protocol, medications, pre-cycle checklist, insurance, and authorization and consents. You can update your insurance and demographic information through your NYU Langone Health MyChart account. All insurance authorizations must be obtained before starting. You also speak with a nurse to assess your current health and identify any final updates required for your pre-cycle checklist.
Patients with cycle reservations should call the office on day 1 of their period so we can review your treatment orders. During office hours, call or email your coordinator. If you get your period after 5:00PM, including overnight, call the main office at 212-263-8990 and leave a message with the answering service agent. You do not need to have the doctor on call paged. A member of the nursing team will contact you after the office opens.
Information for Egg Donor Cycles
If you are in our egg donor program, please stay in contact with your donor egg team by calling 212-263-0054.
Please contact us at 212-263-8990 to determine cycle start timing and to update your insurance, email, or other contact information.
Morning monitoring is offered seven days a week from 7:00AM to 10:00AM at our main office at 660 First Avenue and at Fertility Center—NoMad weekdays from 7:15AM to 9:00AM. All in-cycle patients must secure an appointment time from the nursing team. This important change to our prior walk-in policy is now permanent.
Only patients are permitted to enter the Fertility Center during their scheduled appointment for monitoring. Children are not permitted on-site.
Patients must arrive on time for the monitoring appointment so that safe distancing can be maintained. Patients arriving late are deferred until we have a gap between patients who arrive on time. This is particularly important on Saturday and Sunday.
On-Site Safety Protocols
Hand sanitizer is available throughout the facility. Please use it often, and be sure to also wash your hands often during the day.
Patients Are Required to Wear Masks While On-Site
In compliance with New York State, New York City, the CDC, and NYU Langone recommendations, all people are required to wear face masks while on-site, regardless of vaccination status. A face mask must cover both the mouth and nose in order to enter the facility. Masks with port filters are not permitted. You must remain masked the entire time you are in the office.
Screening for Elevated Temperature and Health
To protect our patients, our staff, and our current—and future—families, you receive a screening phone call before your appointment with your provider. Please do not come to your appointment if you have a fever greater than 99.5 degrees Fahrenheit or any symptoms associated with COVID-19.
Guest Limitation Policy
We are committed to protecting the safety of our patients and staff by limiting the number of people in the Fertility Center. Patients with scheduled procedures and consultations are permitted one adult guest. All other patients visiting the Fertility Center, including for morning monitoring, in-cycle imaging scans, or day two or three bloodwork or checklist review, must come by themselves. Children are not permitted on-site.
Cycle Disruption Policy
If a patient demonstrates symptoms of illness during a treatment cycle, or if a patient is mid-cycle and demonstrates symptoms of COVID-19 or tests positive for COVID-19, the cycle is cancelled or suspended.
If this cancellation or suspension occurs before retrieval, we issue a credit balance in accordance with services rendered during the cycle. Credit balances are established on a case-by-case basis. We are not able to extend credit toward products or services provided by third parties, such as medications, phlebotomy, anesthesia, outside laboratory tests, genetic testing, or tissue storage fees.
New Patient and Follow-Up Consultations
Our doctors are currently conducting consultations both in person and using video visits. If you would like to schedule a new patient consult with one of our fertility specialists, please request an appointment.