NYU Langone Health App
You can see a doctor, schedule an appointment, access your medical records, and more in the NYU Langone Health app.
Features of the NYU Langone Health App
After logging in, you can do the following from the home screen:
- schedule or change appointments, including Virtual Urgent Care visits
- view your test results and clinical notes from your care team
- read and respond to your messages
- view your medications
You can scroll down to the Health Feed to see the latest updates about your care, such as new test results, message alerts, and reminders. If you have access to a family member’s MyChart account, you see their updates in the feed as well. You can respond to your care team’s messages, add appointments to your calendar, and prepare for your visit—right from the feed.
The searchable menu gives you access to other features, including the ability to do the following:
- schedule and reschedule most imaging exams, as well as view arrival instructions, preparation instructions, and imaging exam results
- view upcoming appointments, including any video visits you have scheduled
- view or upload your proof of COVID-19 vaccination
- request prescription refills
- view your electronic health record
- send secure messages to your providers
- pay your bill
You can also go to account settings—which you’ll find at the bottom of the menu—to make sure your contact information is up to date, and to let us know the best way to communicate with you about your care.
You can use the app without logging in to schedule a Virtual Urgent Care visit or an appointment with a doctor you haven’t seen before.
Important Information About Care Team Notes and Test Results
We know how important it is for you to stay up to date on your medical care. In the NYU Langone Health app, you have access to care team notes and test results as soon as they are available. This is in response to the 21st Century Cures Act, which is focused on giving patients electronic access to even more information from your health records, as soon as it’s available.
In the “Test Results” section of the app, you can see test results, pathology reports, and imaging exam reports as soon as they are available. This means you may be seeing these results before your provider has reviewed them. Please give your care team up to three business days to review your results.
Within the “Visits” section of the app, you can click on “View Notes” for any appointments that have care team notes available. Because these notes are a medical summary of your visit, they may include complex medical terms.
Shared Access to Your Medical Information
You can choose to share access to your MyChart account with a family member or friend—or you can request access to your child’s MyChart account. To do this, go to “Share MyChart Access” within the NYU Langone Health app, and then “Friends and Family Access.”
For each person who has access to your MyChart account, you can select whether they have full access to your health information or limited access to administrative features such as scheduling new patient appointments and video visits. Parents who have access to the MyChart account of a child under age 11 will have full access.