For New Patients at Perlmutter Cancer Center
We thank you for selecting NYU Langone’s Laura and Isaac Perlmutter Cancer Center for your medical care. As our patient, you can rest assured that you will receive the most appropriate treatment delivered by renowned experts in cancer care.
To help you prepare for your first visit, here are some recommendations on what to expect, what to bring with you, and the services we provide.
Making an Appointment
When you call to schedule your first appointment at Perlmutter Cancer Center, please have the following information available:
- patient's full name
- patient's date of birth
- best phone number to reach patient (home, work, or cell phone)
- Social Security number
- home address (city, state, and zip code)
- diagnosis (if already made)
- name of referring physician
- name of primary insurance and policy number
- name of secondary insurance and policy number (if applicable)
- name of the primary policyholder
We recommend that you contact your health insurance provider to review your benefits and confirm any referral or preauthorization requirements. Several days before your appointment, you may get a call from one of our business office associates to review any questions about your insurance.
What to Bring to Your First Visit
For your first visit to Perlmutter Cancer Center, please bring any previous test results, including:
- reports from recent visits to healthcare providers outside NYU Langone
- prior chest X-rays, CT scans, mammography reports and films, PET scans, MRI scans, and bone scans that are available
- pathology slides and reports
- results of other recent tests, such as EKGs and blood tests
Also, please bring a list of questions you have about your diagnosis, treatment options, or other concerns.
Arrival and Registration
Please check in with our staff at the registration area. You need to check in on every visit, both at the main entrance and usually in the area or floor where you are being seen. Additional in-person registration appointments may be scheduled periodically to update your insurance information.
When you check in, please feel free to ask our staff for help if you require assistance updating your address, referring physician information, or insurance information.
Patients of Perlmutter Cancer Center may access care at a variety of NYU Langone locations. These settings include our inpatient facilities as well as our growing network of hospital-based outpatient centers and doctor’s office locations.
Hospital charges include fees such as the use of the facility and support staff, imaging tests, procedures, treatment fees, infusion charges, lab fees, and supplies.
Each inpatient and outpatient facility has its own billing requirements. Because of this, the billing system is different from what you may have experienced at an individual doctor’s office. Rather than receiving a single bill for one visit, you may receive separate bills for the services provided by the hospital as well as the services provided by the physician. We encourage you to contact your insurance company to understand your coverage for hospital and doctors’ visits.
Financial counselors or business office associates can assist you with questions about treatment authorization, physician referrals, alternative payment options, and other insurance-related concerns.
For billing questions regarding services provided by your doctor, call 877-648-2964. For billing questions regarding services provided by the hospital, call 800-237-6977.
Clinical trials are designed to find new ways to prevent cancer, develop better cancer treatments, detect and diagnose cancer, and manage the symptoms of cancer or side effects of treatment. Patients may benefit from breakthroughs discovered during clinical trials. Participation is voluntary.
For information about clinical trials, please call 212-263-4432 or search for a clinical trial.
If your treatment involves radiation therapy, you may benefit from some of the most advanced techniques available today, including intensity-modulated radiation therapy and cone beam/image-guided radiation therapy.
Our radiation oncologists are at the forefront of research and have been leaders in developing and evaluating new methods that spare healthy tissue and deliver effective doses of radiation over a shorter period of time. Our Department of Radiation Oncology is accredited by the American College of Radiology and meets the highest standards of clinical treatment.
Chemotherapy drugs are administered orally, by infusion, or by injection to help eradicate cancer cells wherever they may be in the body. Treatments are provided by chemotherapy-certified nurses in treatment areas filled with natural light that are designed for safety, comfort, and privacy. Both established and new investigational treatments are available.
Patient televisions, wireless access, and space for friends and family are available in treatment areas.
Perlmutter Cancer Center is equipped with a state-of-the-art, sterile product compounding pharmacy that is designed to assure sterility while providing a safe environment for handling chemotherapy drugs. In collaboration with our skilled doctors and nurses, our pharmacists’ ongoing focus is on safety, quality, accuracy, and efficiency.
Our surgical oncologists are committed to providing the highest-quality cancer care and applying the latest advances in cancer research. Working together with their peers allows for the highest degree of accuracy and precision and the use of minimally invasive techniques, when appropriate.
Our pathologists are responsible for the initial evaluation of a cancer diagnosis. They work closely with your doctor to help develop a treatment plan best suited to your condition.
The Department of Pathology is the largest basic science department at NYU School of Medicine.
The laboratory at the Perlmutter Cancer Center produces accurate and timely test results that help your physician make important treatment decisions. Ours is a New York State-licensed clinical laboratory with advanced technology and licensed clinical staff.
Your blood may be drawn regularly to help make important treatment and diagnostic decisions. Our phlebotomy team uses the most advanced methods in blood collection to make you feel comfortable throughout the procedure.
Perlmutter Cancer Center’s breast imaging facility received the American College of Radiology’s accreditation as a Breast Imaging Center of Excellence by achieving and maintaining high standards in image quality, personnel qualifications, facility equipment, quality control, and assurance programs. Our diagnostic imaging facility received the American College of Radiology’s accreditation in MRI, breast MRI, and PET/CT scans.
Our imaging services include:
- screening and diagnostic mammogram
- screening and diagnostic breast ultrasound
- bone densitometry
- stereotactic and ultrasound-guided breast biopsy
- needle localization
- positron emission tomography/computed tomography (PET/CT)
- breast MRI
- nuclear medicine
To schedule a convenient weekday, evening, or weekend appointment for imaging services, please call 212-731-5002.