Social Work & Care Management Services for Children
At Hassenfeld Children’s Hospital at NYU Langone, social work and care management services are available to children and their families. These services are provided in part through the Sala Institute for Child and Family Centered Care.
Our social workers are licensed professionals who strive to meet your child’s social and emotional needs while being cared for at Hassenfeld Children’s Hospital. Our care managers are registered nurses who help your child transition out of the hospital by ensuring he or she has access to all necessary medical support and care.
“The Sala Institute provides essential resources to ensure every family feels cared about.”
—Dennis Sklenar, LCSW
Program Director, Social Work
Learn more about NYU Langone’s social work and care management services for adults.
How Social Workers Can Help Your Child and Family
Social workers are an integral part of your child’s healthcare team. We work hand-in-hand with doctors, nurses, child life specialists, physical therapists, and other medical professionals to enhance the quality of care for all patients and families. This care can start at the doctor’s office or as your child prepares to enter the hospital, and it continues during treatment, discharge, and recovery. You can count on your social worker to be a counselor, advocate, liaison, educator, and planner.
Social workers connect you with the people and information needed to answer any questions you may have about routine hospital and medical procedures. We also provide the following assistance:
- supportive counseling to help your child cope with the stress that can accompany a medical diagnosis and treatment, as well as helping your child adjust to living with an illness or experiencing a hospitalization or outpatient care
- helping to explain your child’s medical situation to siblings and other family members
- organizing and participating in family meetings with the healthcare team
- helping your family to focus on each person’s strengths and develop a plan to cope with your child’s hospitalization or limitations
- communicating with your child’s school about your concerns and your child’s unique needs to ensure that he or she receives appropriate educational services
- partnering with you and your child’s healthcare team to make sure you have everything you need to continue caring for your child when it comes times to leave the hospital, including homecare arrangements, any equipment and supplies your doctor recommends, and any special services your child might need
- facilitating parent and family support programs throughout Hassenfeld Children’s Hospital and helping to connect you with other families in similar situations
Social workers can also direct you to community resources, including mental health services, assistance with transitioning your child back to school, or with housing options, public assistance and financial resources, services for the disabled, and information about healthcare insurance coverage.
For more information about social work services at Tisch Hospital, please call 212-263-5018. For more information about social work services at NYU Langone Orthopedic Hospital, please call 212-598-6030.
In all other patient care areas, please ask your doctor or nurse for a referral.
How Care Managers Can Help Your Child and Family
Our care managers partner with you and your child to ensure that your child’s transition home from Hassenfeld Children’s Hospital goes smoothly and safely.
Care managers, who are registered nurses, ensure that you have access to all the medications and treatments your child needs after discharge. This may include infusion treatments, tube feedings, and supplemental oxygen, depending upon your child’s individual needs. We can also help connect you to providers close to home if your child needs special medical equipment, such as a wheelchair or breathing monitor, or in-home nursing care.
In collaboration with your social worker, we can help you access programs in your community that provide social, emotional, and logistical support, such as transportation.
We work with your insurance provider to ensure that your insurer receives all the information needed to authorize coverage of your child’s care. Our care managers are also knowledgeable concerning federal benefits programs, such as Medicaid, that provide special services to children and those with disabilities.
Our goal is to make sure that your child can safely continue to recover at home, where he or she is most comfortable. To learn more about care management services for children, talk to a member of your child’s care team.