Patient Safety & Quality at Hassenfeld Children’s Hospital
At Hassenfeld Children’s Hospital of New York at NYU Langone, we believe that when skilled medical teams are combined with empowered parents and patients, the result is the best possible outcome for children.
We are 1 of more than 90 children’s hospitals across the United States and Canada working to transform pediatric safety and quality of care as part of the Children’s Hospitals’ Solutions for Patient Safety National Children’s Network.
Putting Safety and Quality First
Our doctors, nurses, and other medical professionals work in teams to bring new and better ways to ensure your child’s safety and improve care. These teams address issues such as preventing hospital-acquired infections, ensuring medication safety, and reducing the risk of falls. These teams also work to enhance the quality of our patient outcomes and hospital experience, such as how we care for premature babies and transport children to the hospital.
“Our dedication to quality and safety, research, and education ensures that we do not become complacent and that we constantly strive to improve the care that we deliver, keeping our focus squarely on the child and the family.”
—Adam J. Ratner, MD, MPH
Division Director, Pediatric Infectious Diseases
We measure outcomes for these activities and many more. Using the data captured, we drive continual improvement to deliver the safest and highest-quality care.
Patients and Families as Partners in Safety and Quality
We recognize that children and families are essential partners in our safety and quality efforts, a mission supported by the Sala Institute for Child and Family Centered Care.
This partnership is evident at the bedside, where we invite parents to join bedside rounds and nursing shift reports. These key safety practices are designed to ensure that you understand the treatment plan and have the opportunity to ask questions and share how your child feels or responds to certain medications or treatments. Your input, observation, and participation help us ensure that your child’s care is as safe as possible.
This partnership is also evident in the way we discuss and plan patient safety and quality initiatives with our Family Advisory Council, which includes parents whose children have received care here, and our Youth Advisory Council, made up of teenage patients. Representatives of these groups also sit on our improvement teams.
To learn more about patient safety and quality, talk with a member of your child’s care team or learn more from the Children’s Hospitals’ Solutions for Patient Safety National Children’s Network.