Guest Services

While you or a loved one receives care at NYU Langone, our guest services team is available to make your visit as comfortable and convenient as possible. Whether you need assistance navigating New York City or our facilities, or need to find an NYU Langone doctor’s office, we can help. 

The guest services team can assist you with the following:

  • connections to hospital and community resources
  • information about services available at NYU Langone
  • directions and assistance finding your way throughout NYU Langone
  • car service reservations and help with other transportation needs such as valet parking, parking garage options, mass transit information, and directions 
  • hotel and restaurant reservations
  • notary public services
  • personal shopping for items such as toiletries, electronic accessories, and gift requests
  • sightseeing and special event information including museums, theaters, art, and music in New York City

Please visit us at the information desk located in the lobby of NYU Langone’s Tisch Hospital. You may also contact us at 646-501-0789. 

For assistance with hotel and restaurant reservations or other bookings, please call 212-263-2092 or email